Privacy Policy

Who we are

 Our website address is: https://soethaispa.co.za.

 

Effective Date: 19 April 2026

 

Soe Thai Spa respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

 

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Name and surname
  • Contact details (phone number, email address)
  • Booking or enquiry details
  • Device and browsing information (via cookies and analytics tools)

2. How We Collect Information

Your information may be collected when you:

  • Fill out a contact or booking form
  • Contact us via WhatsApp, phone, or email
  • Visit our website (via cookies and tracking tools)
  • Engage with our advertisements on platforms such as Facebook or Instagram

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and bookings
  • Provide our spa services
  • Communicate with you via phone calls or WhatsApp
  • Improve our website and customer experience
  • Deliver relevant marketing and retargeting advertisements

4. Marketing & Retargeting

We may use your data for marketing purposes, including:

  • Retargeting ads on platforms such as Facebook, Instagram, and Google
  • Following up on enquiries via WhatsApp or phone
  • Sharing relevant promotions or updates

You may opt out of marketing communications at any time.

5. Cookies & Analytics

Our website uses cookies and tools such as Google Analytics to:

  • Understand how visitors use our site
  • Improve website performance and user experience

These tools may collect anonymous data such as:

  • Pages visited
  • Time spent on the site
  • Device and browser information

6. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers (e.g. website hosting, analytics, advertising platforms)
  • Legal authorities if required by law

7. Data Protection

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

8. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to the processing of your data

To exercise these rights, please contact us below.

9. Contact Us

Soe Thai Spa
📍 Unit 1, Glenridge Suites, Glen Acres Shopping Centre,
39 Dann Rd, Glen Marais, Kempton Park, 1619
📞 071 293 0527

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.